SOLUTION SUPPORT MANAGER, INDIA

Innovation Starts With You

Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us.

Together, we are shaping the future of digitization and paving the way for the next generation of innovation.

Job Summary

The Manager, Solution Support, India will lead Belden's Solution Consulting Support function in India, providing technical leadership for our networking solutions and enabling successful customer deployments. This role requires a strong customer-centric mindset, deep technical expertise in industrial networking technologies, and the ability to support complex customer engagements while partnering closely with other teams.

The Solution Support Manager will provide technical support to qualify solution landing and process technical requests from customers and internal peer departments.

You will also guide our partners in architecting solutions, presenting compelling recommendations, and convincing prospective Hirschmann customers to implement our industry-leading open-source solutions.

This position will report to the Senior Manager, Solution Consulting & Services, India.

You will make an impact in the following way:

• Be responsible for the technical service for Belden products and solutions in India and lead the service team professionally.  
• Support sales and solution consultants in qualifying opportunities, development and realization of technical solutions to meet customer requirements (e.g., PoC, FAT)
• Drive Proof of Concepts (PoCs), technical demonstrations, solution validation, and customer escalations.
• Serve as a trusted technical advisor for customers and partners during solution design, implementation, and post-sales engagements.
• Provide technical training and development for your team, ensuring that they always have comprehensive and up-to-date knowledge of the entire Belden product portfolio                                    
• Deliver technical enablement sessions for customers, partners, and internal stakeholders.
• Create and maintain technical documentation, knowledge articles, and solution best practices.
• Collaborate with global engineering and product teams to provide customer feedback and influence product improvements.
• Support business growth through customer engagement and technical solution advocacy.

What will you bring?

• Education – Bachelor’s degree or above with a major in telecom, computer science, electrical, electronic engineering or related specialties
• Markets – Minimum 12 - 15 years of industry experience and technical team handling experience
• Knowledge of Industrial Ethernet, OT/IT networking, network segmentation, and cybersecurity principles.
• Strong hands-on experience/expertise in enterprise/industrial networking technologies - Ethernet Switching, Routing, Network Security, MPLS, VPN, and Wireless (IEEE 802.11 a/b/g/n/ac/ax)
• Experience with Layer 2/Layer 3 networking, VLANs, STP/RSTP/MSTP, ERPS, OSPF, BGP, VRRP/HSRP, QoS, Multicast, ACLs, NAT, DHCP, DNS, and IPv4/IPv6.
• Strong understanding of MPLS/MPLS-TP, redundancy protocols, network resiliency, and high-availability architectures.
• Experience with firewalls, IDS/IPS, VPNs, Zero Trust, IEC 62443, or other industrial cybersecurity standards is preferred.
• Exposure to Wireless Networking is desirable but not mandatory.
• Hands-on experience with wireless network design, RF fundamentals, site surveys, roaming optimization, and troubleshooting will add advantage.
• Experience with enterprise or industrial networking OEMs such as Cisco, Juniper, HPE Aruba, Extreme Networks, Moxa, Siemens, Fortinet, and Palo Alto Networks.
• Exposure to network monitoring and management tools such as SolarWinds, PRTG, Wireshark, Cisco DNA Center, Aruba Central, or similar platforms.
• Proven experience in customer-facing technical roles, supporting enterprise customers and partners.

Customers Define our Success –

• Strong analytical and problem-solving skills with a solution-oriented mindset.
• Excellent verbal and written communication skills, including technical documentation and customer-facing presentations.
• Be willing to travel (approximately 30–40%) to customer locations, partner sites, and Belden offices as required.

Let’s Create Possibilities Together.

Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.