Professional Services Engineer - Boston

Innovation Starts With You

Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us.

Together, we are shaping the future of digitization and paving the way for the next generation of innovation.

About the role

Belden Inc. is hiring a Professional Services Engineer (PSE) to support a major U.S. customer in the Greater Boston area and throughout the US. This role is ideal for a hands-on engineer who enjoys owning projects end-to-end—network assessment, design, configuration, field deployment, commissioning, documentation, and customer handoff—in industrial/operational environments where uptime and safety matter.

You’ll work at the intersection of industrial wired/wireless networking, OT security, and field execution, partnering with customer stakeholders, controls/SCADA teams, ISPs/carriers, and internal Belden teams to bring critical sites online reliably and securely.

Location: Greater Boston, MA (onsite/hybrid at one of Belden Inc.’s largest wired/wireless customers in the U.S.)

What you’ll do

• Assess and design OT/industrial network architectures for distributed sites, including topology selection, resiliency, segmentation, and standards.
• Produce high-quality deliverables: network diagrams, IP plans, port maps, BOMs, as-builts, and commissioning runbooks.
• Configure, stage, and deploy industrial switches and network/security infrastructure in multi-vendor environments.
• Engineer and troubleshoot L2 resiliency (e.g., MRP, RSTP/STP) and VLAN designs in real-world field conditions.
• Implement and support firewall policies, segmentation, and secure connectivity.
• Coordinate turn-up activities with customers, ISPs/carriers, field teams, and SCADA/controls groups to bring sites online.
• Perform commissioning, validation, and QA/QC, including root-cause troubleshooting during cutovers.
• Support pre-sales and delivery quality by reviewing proposals/designs, identifying risks, and correcting architecture recommendations before deployment.
• Track time and work execution in a services environment, including billable/non-billable time and project status updates.

What you bring (required)

• 4+ years of hands-on experience in network engineering with a strong emphasis on design + deployment + troubleshooting (industrial/OT and wired/ wireless preferred).
• Strong knowledge of Ethernet switching and routing fundamentals in production environments:
• VLANs/802.1Q, trunking, STP/RSTP; comfort discussing failure modes and convergence.
• Practical L2/L3 troubleshooting skills (packet/port-level thinking).
• Experience designing or supporting resilient industrial network topologies (ring/redundancy concepts required; MRP is a strong plus).
• Experience with firewalls and VPNs in production networks (Fortinet / Palo Alto / Cisco or similar):
• Policy design, NAT concepts, site-to-site VPN troubleshooting.
• Comfortable working with customer stakeholders and producing professional documentation.
• Willingness to travel 50-60% and work hybrid/ on-site in Greater Boston as required by customer/project needs.

Preferred qualifications?

• Industrial/OT networking experience supporting SCADA/controls environments (PLCs, RTUs, inverters, trackers, historians, etc.).
• Experience with industrial switching vendors, especially:
• Hirschmann (CT1/CT2 highly desired), plus familiarity with Moxa or similar.
• Experience with fiber network design and field realities (e.g., link budgeting/loss calculations, structured fiber documentation).
• Familiarity with wireless fundamentals and willingness to grow into site survey/design responsibilities (Ekahau-style workflows a plus).
• Exposure to MPLS concepts (helpful for specific customer networks; can be trained).
• Scripting/automation mindset (Python/PowerShell/Ansible) and a track record of building standards/templates/SOPs.

What success looks like (first 6–12 months)

• You can independently deliver repeatable, high-quality OT network designs and commissioning packages.
• You reliably bring sites online—clean documentation, predictable outcomes, fast troubleshooting.
• You proactively identify and correct architecture risks (including pre-sales/proposal inputs) before they become field issues.
• You become a trusted technical partner for the customer and a go-to PSE inside Belden delivery teams.

Why Belden Inc.

• Work on complex, high-impact networks for a major U.S. customer in a role that blends engineering ownership + field execution + customer partnership.
• Build deep expertise across industrial wired/wireless, OT security, and large-scale deployments.
• Clear path to grow certifications and capability (e.g., Hirschmann pathways, wireless survey/design development, targeted MPLS training where needed).

Let’s Create Possibilities Together.

Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

Applicants can expect a base compensation range of $110,000 - $160,000.00, plus benefits and additional incentives based on the level of the role.  This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant’s experience, qualifications, and geographical location. 

Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!

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