Service Engineer MPLS Solutions

Belong. Believe. Be You. Belden.

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you’ll participate in work that will challenge you and position you to excel. You’ll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we’ll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let’s build the future.

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Service Engineer

(m/f/d)

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Place: Algeria

Type: Remote/Full-Time

Level: Mid-Senior

You will make an impact in the following way: 

• Ensure the proper functioning of solutions, handle incidents, and client requests in accordance with expected service levels (TAC2/TAC3)
• Perform monitoring and field interventions on existing installations
• Be on-call "from home" during nights/weekends as part of a rotating schedule
• Design, configure, and commission new solutions (WAN, LAN, Routing, Telephony, CCTV, etc.)
• Assist the project manager during the technical study, engineering, and project execution phases
• Provide technical support to the sales manager
• Write and maintain reports, documentation, and procedures for both internal and external use
• Provide continuous reporting

What you will bring: 

• Education – INTTIC (BAC+5) graduation or similar
• Experience – 2+ years of experience in a technical support or service role in networking
• Knowledge & skills – Essential: TDM & Packet Switching, TCP/IP, Routing, MPLS, Wireless, proficiency in MS Visio, MS SQL Server, MySQL, and Office; nice to have: Cybersecurity, programming/scripting, CCNA/CCNP
• Personality – Highly autonomous and team-oriented, with strong communication and writing skills, excellent multitasking ability, and attention to detail
• Willingness to travel – Predominantly domestically 30 %
• Language proficiency – Fluency in French and English

Let’s Write the Next 100 Years Together.

Join a global community striving to improve connectivity and security. We offer you hybrid and remote work practices where feasible, flexible working hours, an employee stock purchase plan, parental leave benefits, paid leave for volunteer work in your community, multiple and frequent training opportunities, professional talent management and succession planning, corporate health and well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability.

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These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.