INTERNAL ACCOUNT MANAGER

Place: Dubai
Type: Full-time, on-site
Level: Mid-Level

You will make an impact in the following way: 

• Take ownership of defined sales targets and consistently deliver or exceed performance goals.
• Drive business growth through proactive customer engagement via phone, email, and web tools.
• Occasionally visit customer sites to advance key opportunities (limited travel required).
• Develop new accounts in your assigned territory to increase market share and revenue.
• Manage and grow existing accounts by identifying upsell and cross-sell opportunities.
• Create and maintain detailed Account Plans, including relationship mapping and sales strategies.
• Collaborate closely with Customer Service and Field Sales to ensure seamless customer experiences.
• Prepare and deliver high-quality web-based presentations to customers and prospects.
• Respond promptly to incoming leads from the website and marketing campaigns.
• Ensure new product introductions are integrated into your sales approach and account plans.
• Provide fact-based input to support internal teams in developing customer-centric solutions.
• Report sales activities, pipeline updates, forecasts, and key account developments accurately and on time.

What you will bring: 

• Fluency in English and Turkish – both written and spoken, essential for internal and external communication.
• Experience in channel and partner management – including working with resellers, VARs, distributors, or system integrators.
• Strong commercial mindset – familiar with sales cycles, forecasting, revenue tracking, and quota achievement.
• Collaborative attitude – able to build rapport and work effectively with internal stakeholders and external partners.
• Technical aptitude – capable of understanding and clearly articulating value propositions for complex solutions.
• Proficiency with CRM systems – ideally Salesforce – and other sales productivity tools.
• Partner enablement skills – experienced in supporting and enabling partner growth and success.
• Organized and detail-oriented – skilled in account planning, pipeline management, and follow-through.
• Self-driven and proactive – thrives in a desk-based, fast-paced sales environment.