SERVICE ENGINEER

Belong. Believe. Be You. Belden. 

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you’ll participate in work that will challenge you and position you to excel. You’ll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives. 

Together, we’ll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let’s build the future. 

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SERVICE ENGINEER

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• Place: Olen, Belgium
• Type: Hybrid
• Level: Mid-Senior

You will make an impact in the following way:

• You will deliver service projects and provide customer feedback to the sales team and the business unit

• Solve complex technical challenges with customer installations and follow up regularly

• Hold technology workshops and give trainings for the customers in our Customer Innovation Center

• Support solution consultants in the development of technical solutions to meet customer requirements

• You will lead proof-of-concepts, factory and site acceptance tests (FAT, SAT) to customers onsite and offsite

What you will bring:

• Education – Engineering graduate in Information Technology or Process Automation
• Experience – At least 5 years experience in customer service for industrial technologies
• Technical expertise – Industrial Ethernet and technologies like ICS, IO-Link, and Wireless, ability to diagnose complex network architecture and provide ad-hoc solutions
• Personality – You exhibit strong verbal and written communication skills, particularly in customer interactions, while also demonstrating analytical prowess within a metric-driven environment, adept at translating complex technical information into understandable language for non-technical individuals, responsive to inquiries, challenges, and capable of independent knowledge acquisition
• Willingness to travel – Around 30-40% of time, most times domestically but some international travel required
• Language proficiency – Fluency in Dutch and English (written and spoken). Fluency in French is highly appreciated.

Let’s Write the Next 100 Years Together. 
Join a global community striving to improve connectivity and security. We offer you hybrid and remote work practices where feasible, flexible working hours, an employee stock purchase plan, parental leave benefits, paid leave for volunteer work in your community, multiple and frequent training opportunities, professional talent management and succession planning, corporate health and well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability. 

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These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.