SENIOR SOLUTION SUPPORT ENGINEER, INET

Belong. Believe. Be You. Belden.

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you’ll participate in work that will challenge you and position you to excel. You’ll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we’ll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let’s build the future.

JOB SUMMARY:

Solution Support Engineer is a local technology expert providing Pre and Post Sales technical support to regional customers and partners both offsite and onsite. With in-depth technology knowledge about Belden solutions, Solution Support Engineer is able to implement the solutions based on given concepts, solve complex technical challenges with install base and supporting works. Training and sharing technology insights both internally and externally is part of their daily tasks.

 You will make an impact in the following way:

• Technical contact for regional Sales and Channel partners for day to day to support

• Provide on-field support in projects and other initiatives as per strategy defined by regional Sales.

• Serve as the Layer-2 technical point of contact for accounts and partners within their territory; manage the technical relationships with technical customer associates and partners

• Use your in-depth product and telecommunication industry knowledge to provide Proof of Concept (PoC) and help commercial team to validate high-risk solution

• Execute technology workshops and trainings as per customer/project requirements 

What you will bring: 

Education - Engineering Graduate with focus on IT, Networking or Tele-communication.

Markets - 5+ years of experience in customer facing technical experience in supporting Metro or TPT related industrial technologies

Customers define our success - Demonstrate customer orientation with a pro-active, flexible and pragmatic approach  

Let’s Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security. The work we’re doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.

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These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.