IT INTERN

Belong. Believe. Be You. Belden.

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you’ll participate in work that will challenge you and position you to excel. You’ll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we’ll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let’s build the future.

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IT INTERN

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Place: Venlo, Netherlands

Type: Internship

Level: MBO 3 - 4 / Bachelor study

You will make an impact in the following way:

• 1st/2nd line: Provide first-level support to our internal customers through the ticketing system based on defined ITIL processes.

• Team Collaboration: Actively participate in team meetings and suggest opportunities for continual improvement.

• Performance Metrics: Support Service Desk KPI/TTI measures.

• Documentation: Develop and maintain technical and customer documentation for standards, processes, and procedures.

• Email Management: Monitor group email inbox and enter those into the ticketing system.

• Bachelor project: Lead a project team to deliver new or improved processes/applications in the IT Service Desk area. This includes creating a project charter, a project plan, and implementing a global process for access requests for Active Directory.

What you will bring:

• Analytical Skills – Good analytical and problem-solving skills with the ability to analyze situations, evaluate alternatives, and implement solutions within standards.
• Communication Skills – Demonstrated ability to concisely communicate complex problems and issues to various technical and non-technical audiences.
• Learning Passion – A passion and interest in acquiring a broad knowledge of hardware and software.

Let’s Write the Next 100 Years Together. 
Join a global community striving to improve connectivity and security. We offer you hybrid and remote work practices where feasible, flexible working hours, an employee stock purchase plan, parental leave benefits, paid leave for volunteer work in your community, multiple and frequent training opportunities, professional talent management and succession planning, corporate health and well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability. 

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These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.